I sent two e-mails to Dell asking if there was a way to recover my product key or receive a new product key but received no response. ![]() I went to My Dell Downloads to download it again and the only program listed there for my computer was McAfee. In this article, we’ll see some of the Office 2016 issues and their fixes on Windows 10. ![]() ![]() Even Windows 10 update might result in Microsoft Office malfunction. However, there was no version of Office on this new version of Windows that I had to install. If you are using Office 2016, then it wouldn’t be a surprise if you have run into issues, like crashing of MS Word on Windows 10, missing Office applications and so on. (This is important because I was never able to access my product key for Microsoft Office Home and Business, nor could I assign a Microsoft e-mail account to my Office product.) After talking to Dell tech support, I was told that the start-up process of Windows on my computer was corrupted and I would have to reload a new version of Windows 10 on my computer via a USB drive. When I received my computer, it was unable to complete the initial start-up installation process for Windows 10. When signing in with their 365 credentials in an Office application they get stuck in an endless activation loop. ![]() We are currently running a Windows 10 trial with some users from our business and some users are unable to fully activate their Office 365 E3 ProPlus Office 2016 license on their computers. I purchased an XPS 13 and chose to purchase a permanent license for Microsoft Office Home and Business 2016 for my computer as well. Unable to activate Office 365 ProPlus E3.
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